1. Information We Collect
To provide personalized fitness and nutrition services, we collect information that falls into two main categories:
A. Information You Provide Directly (Personal and Sensitive Data)
This data is essential for the functionality of the App and is collected when you register, use our services, or communicate with us.
- Contact and Account Information: This includes your name, email address, phone number, and a password (stored in an encrypted format) to secure your account.
- Payment Information: We collect billing address and details required to process payments for subscriptions. Please note that full payment card details are generally not stored by us, but by our secure, third-party payment processor.
- Health and Fitness Data (Sensitive): As a core part of our service, we collect detailed personal health and fitness information. This includes Body Metrics such as weight, height, age, gender, body measurements, and body composition data. It also includes Workout Data like your exercise routines, activity logs, and performance metrics. Furthermore, we collect Nutrition Data such as your meal plans, food diary entries, caloric intake, and dietary preferences, as well as information about your general Health Status, including health goals, existing medical conditions, and injuries.
B. Information Collected Automatically (Usage and Technical Data)
This data is automatically logged to ensure the App functions correctly and to help us improve its performance.
- Device Information: We collect technical details about the device you use to access the App, including the device type, operating system version, unique device identifiers, and mobile network information.
- Usage and Analytics Data: We collect details about how you interact with the App, such as features accessed, time spent on the App, and crash reports. This data is aggregated and used to understand user behavior, improve app functionality, and fix technical errors.
2. How We Use Your Information
We use the collected information exclusively for the following specific purposes:
- Service Delivery: To provide you with highly personalized diet charts, workout plans, and health programs based directly on your sensitive health data.
- Account Management: To create, maintain, and secure your User account, and to process your payments and service orders.
- Communication: To respond to your customer service requests, send important updates regarding your service, and provide occasional promotional communications (which you can opt out of at any time).
- Improvement: To monitor and analyze trends and usage patterns to improve App functionality, develop new features, and enhance user experience.
- Legal Compliance: To comply with applicable laws, regulations, and governmental requests.
3. Sharing Your Personal Information (No Third-Party Integrations)
We do not share your Personal Information, especially sensitive health and fitness data, with third-party advertising networks, data brokers, or non-essential external partners for marketing purposes.
We only share data in the following limited circumstances:
- Service Providers: We share necessary, non-sensitive data with trusted third-party contractors and service providers who assist us in operating our business and the App (e.g., cloud hosting, payment processors, and analytics providers). These parties are strictly bound by confidentiality agreements and are only permitted to use the data to perform services on our behalf.
- Legal Requirements: When required by law, such as to comply with a subpoena or similar legal process, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred, provided the recipient adheres to a privacy policy consistent with ours.
4. Data Protection and Security
We implement rigorous technical and organizational security measures to protect your personal information, particularly sensitive health data, from unauthorized access, alteration, disclosure, or destruction.
- All data transmission is secured using encryption protocols (SSL/TLS).
- Your sensitive health information is stored on secured servers with restricted, authenticated access for authorized personnel only.
5. Your Rights and Choices
You have control over your data within the App. Depending on your location, you may have the right to:
- Access and Portability: Request a copy of the personal data we hold about you.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure (Right to be Forgotten): Request the deletion of your personal data. You can typically delete your account and associated data directly within the App settings.
- Opt-Out: Stop receiving promotional emails by following the unsubscribe link in those emails.
To exercise any of these rights, please contact us using the contact details below.
6. Changes to This Privacy Policy
Figure Fitness may update this Privacy Policy from time to time. When we make changes, we will revise the “Effective Date” at the top of this page. If the changes are material, we will provide you with prominent notice, such as through a notification within the App or via email.
7. Contacting Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
Neha Nutrifit Website: www.figurinefitness.in
Email: santosh@figurinefitness.in
Address: Figure Fitness #3167, ESI hospital road, HAL 2nd Stage, Doopanahalli, Indiranagar, Bengaluru-560008
